Three services. Three ways to start.

Cleaning starts with the facility. Procurement starts with the item. Technical work starts with the equipment and problem.

START THE RIGHT WAY

The first step should match the work.

Each business line collects the information needed to reach a real quote, scope, or service decision.

FACILITY SERVICES

Start with the property.

Recurring cleaning and facility-care work depend on the building, condition, traffic, access, frequency, and expectations.

01
Request a quoteFacility type, location, service need, frequency, and timing.
02
Walk the facilityReview areas, access, floors, traffic, restrooms, and condition.
03
Define the scopeTasks, frequency, schedule, responsibilities, and exclusions.
04
Quote & approveProton presents the commercial scope for approval.
05
Launch serviceScheduling, execution, quality control, and account follow-up.
Request a Facility Quote →
SUPPLY & PROCUREMENT

Start with the item.

Sourcing begins with whatever identifying information the customer already has.

01
Submit the requirementPart number, manufacturer, quantity, specification, photo, list, or plain-language need.
02
ClarifyResolve missing specifications, substitutions, dates, or ship-to requirements.
03
Source / RFQResearch suppliers, availability, lead time, and commercial options.
04
Quote & approvePresent the viable purchasing path for customer approval.
05
FulfillCoordinate the approved purchase, delivery, and repeat sourcing when needed.
Submit a Sourcing Request →
TECHNICAL SERVICES

Start with the equipment.

Technical work begins by understanding the asset, symptoms, urgency, access, and whether the problem fits Proton's capability.

01
Submit the problemEquipment, model, symptoms, location, urgency, and supporting information.
02
Qualify the requestConfirm the equipment and work fit Proton's technical capability.
03
Diagnose if neededSome problems need inspection or diagnostics before scope is known.
04
Quote & authorizeDefine the repair/service scope and get customer approval.
05
Service & close outComplete authorized work, verify the result, and document follow-up needs.
Discuss a Technical Need →

AFTER WORK STARTS

Use the right path for the next need.

NEW NEED

Request Service

Use this for a new facility, sourcing, or technical opportunity.

EXISTING WORK

Service Ticket

Use Customer Support when an existing service, order, project, or technical job needs attention.

SUPPLIER / CONTRACTOR

Provider Network

Companies that want to support Proton fulfillment use the provider intake.

Know what you need?

Go directly to the right request path.

Request Service