Service Ticket
Use a service ticket for an existing service, follow-up, delivery issue, provider issue, or active problem that needs attention.
WHEN TO USE A TICKET
Existing work, not a new request.
Use Request Service for a brand-new job, quote, sourcing need, project, or operational requirement.
Use a Service Ticket when something is already active and you need follow-up, escalation, documentation, or help resolving an issue.
OPEN A SERVICE TICKET