POSITION PURPOSE
Position summary
Manages internal safety and quality programs, inspections, corrective actions, training controls, and performance reporting.
RESPONSIBILITIES
Key responsibilities
- Manages internal safety and quality programs, inspections, corrective actions, training controls, and performance reporting.
- Maintain objective records of inspections, findings, evidence, corrective actions, training, and closure status.
- Escalate regulatory or legal interpretation questions to qualified leadership or counsel instead of giving unauthorized legal advice.
- Follow documented Proton procedures, customer requirements, safety expectations, and escalation paths for the assigned work.
- Maintain accurate records, status updates, and supporting documentation so work can be verified, billed, audited, or handed off correctly.
- Communicate delays, risks, defects, customer concerns, or scope changes early instead of allowing unresolved issues to sit.
- Protect customer information, company assets, and confidential business information encountered during the work.
- Participate in training, process improvement, and performance reviews tied to the role’s service and operating standards.
PERFORMANCE
Performance expectations
- Inspection/training/document completion
- Corrective-action closure and aging
- Record accuracy and audit readiness
- Repeat finding / defect reduction
- Timely escalation of safety, quality, and compliance risks
MINIMUM QUALIFICATIONS
Required qualifications
- High school diploma or equivalent required; relevant safety, quality, environmental, inspection, or compliance training is preferred. Required certifications depend on the position and assigned work.
- 4+ years of directly relevant experience, including demonstrated responsibility for people, accounts, projects, or operations appropriate to the position.
- Ability to communicate clearly in writing and verbally with coworkers, customers, providers, or candidates as the role requires.
- Comfort using computers, email, shared documents, and company systems; role-specific software training may be provided.
- Ability to follow documented processes, protect confidential information, and reliably complete assigned work.
- Ability to document observations objectively and distinguish administrative support from legal/regulatory interpretation.
PREFERRED QUALIFICATIONS
Preferred qualifications
- OSHA, quality, EHS, audit, document-control, training, or credentialing experience
- Relevant safety/quality certifications appropriate to the actual assignment
- Experience in commercial, industrial, facilities, staffing, or field-service environments
WORKING CONDITIONS
Work environment & requirements
- Work arrangement: Jacksonville-based; office and customer/field-site work depending on role
- Schedule: Standard business hours with inspections, training, incidents, or customer schedules occasionally requiring alternate hours
- Travel: Local site travel is common for field-facing safety and quality roles
- Physical requirements: Computer/documentation work plus walking work sites; PPE and environmental conditions vary by customer location
- Tools and systems: Inspection checklists, document-control systems, training records, spreadsheets, incident/corrective-action tools, mobile documentation
COMPENSATION & BENEFITS
Compensation and benefits
Compensation is based on the responsibilities of the position, schedule, relevant experience, required credentials, customer requirements, and market conditions. Pay and available benefits are communicated during the hiring process.
SCREENING & REQUIREMENTS
Pre-employment requirements
- Employment eligibility verification is required for hires.
- Role-appropriate background, customer-site, driving, credential, or drug-screen requirements may apply when permitted by law and required for the actual assignment.
- Driving assignments require a valid driver’s license and an insurable driving record.
- Work requiring a professional or trade license may only be performed by properly qualified personnel and only within Proton’s authorized business scope.
- Reasonable accommodations are considered in accordance with applicable law.
CAREER PATH
Career development
Broader multi-site, multi-team, program, or business-unit management as the organization grows.
APPLICATION PROCESS
Hiring process
- Application review. Experience, qualifications, availability, and role requirements are reviewed.
- Interview and assessment. Selected candidates may complete interviews, practical assessments, work samples, or job-related screening appropriate to the position.
- Selection. Final candidates receive position-specific compensation, schedule, work-arrangement, and employment information.
- Onboarding. Required employment verification, background or credential checks, customer-site requirements, and onboarding are completed as applicable.
EQUAL OPPORTUNITY
Equal opportunity employment
The Proton Company intends to provide equal employment opportunity based on job-related qualifications and business needs and does not intend to discriminate on the basis of characteristics protected by applicable law. Job duties, schedules, requirements, and employment conditions may change based on business and customer needs.